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Support and FAQ
Frequently Asked Questions
What is a course?
Courses consist of one or more online classes.
How do I participate?
You participate online from the convenience of your home. For the best experience, we recommend laptop or desktop computer but iPad or smartphone also works.
What time do I participate?
Most courses are offered at two time slots per day at 10:00 and 18:00 CET (Central European Time).
I can’t attend, what happens now?
Don’t worry! Just join the next available time slot. You have 10 weeks to complete a course 🙂
I paid but can’t enrol, why?
Sometimes it can take up to 30 minutes for payment to clear and enrolment to be opened up for you. If it’s been more than 30 minutes, please contact us below.
Will I get a certificate or diploma?
If you successfully complete a multipart course, you will get a signed certificate from us.
What payment methods to you accept?
We accept major debit and credit cards as well as PayPal, many forms of crypto, and bank transfer.
Who are your tutors?
We have a pool of around a dozen experienced professionals that use their spare time to offer you these amazing courses.
Are you accredited?
No, we are completely independent from any outside pressure to our curriculum.
Still got questions?
Use the form below to contact us.